Shipping and Returns

Shipping
All our items are made to order in Amsterdam by our Makers and will be ready to be shipped within two weeks. If you need it sooner, please let us know by sending us an instagram message @atelierfelie and we will see what we can do for you.

Once your item is finished, we will ship your order with PostNL and you will receive a track & trace code by e-mail. If you are located in the Netherlands, your package will usually be delivered within 1-2 days after shipment. For other countries, please check the website of PostNL.

Returns
Because our items are made according to the specifications of our customers, it is not possible to return our items. If you have ordered an item that does not fit properly or you want to order an item but you are afraid it will not fit properly, please send us a message on instagram @atelierfelie and we will see what we can do for you.

Shipping costs